When Jenna Nies decided to take the plunge and start her own media agency, there was one big concern playing on her mind. As a new agency, she didn’t have any credit set up to book placements for her clients. She could use another accredited agency as a clearing house but she’d heard stories of independent agencies losing clients when they took this approach.
After a recommendation from a colleague, Jenna contacted Media Placement Services. More than a year later, Jenna is thrilled that she made that initial call. She shares how MPS has become a trusted partner in her business, supporting her in so many ways in her new venture, JCN Media.
Partners from day one
Jenna hadn’t realised that there was even an option like Media Placement Services. And when MPS Director Michael Mitchell drove from northern NSW to Brisbane to have a coffee with her to explain the service, she was blown away.
“Before I met with Michael, I was unsure what to do because I didn’t know who I could trust,” she recalls. “When I met with Michael, he took me through the backend of the booking system they use. He showed me how it worked and answered every single question I asked. He listened to my concerns and took me through the process.
“To be honest, the fact that he was willing to invest that time in a small startup was pretty cool.”
In the 12 months that have followed, Jenna says that partnering with Media Placement Services has been a “game changer”. She’s recommended their services to other people starting agencies and feels grateful that she discovered MPS in the early days of her business.
A simple solution
Jenna worked in radio for many years before starting JCN Media. Over the years, she had many conversations with her clients about opportunities beyond radio.
“It was so frustrating to me that I could have these conversations but I couldn’t actually do anything about it,” she explains. “I realised that the only way to actually be more helpful was to go out and do it.”
By partnering with Media Placement Services, Jenna isn’t limited to radio. She can book placements for her clients across the full spectrum of media, anywhere in Australia.
“Using the online portal to upload client bookings is very straightforward,” she says. “From a client perspective it’s such an easy solution. If they book through three different radio stations they would usually have three sets of credit applications to go through. But with MPS, one credit application covers absolutely everything.”
On time payments, every month
While Jenna was thankful to find Media Placement Services to lift the weight of carrying debt and risk from her shoulders, there were also some unexpected benefits.
“Media Placement Services doesn’t just carry the risk, they also take on so much of the admin,” she says. “They send the invoices and they also chase any unpaid invoices. I get paid at 45 days every single month. I never have to chase anything.”
More than this, Jenna says that the team at MPS has supported her business from day one. They go above and beyond to ensure that she has a standout customer experience. And that flows on to her clients.
“The team has so much experience,” she adds. “If I’ve ever needed help with getting bookings in the portal or for last minute bookings, they’ve always helped straightaway. I’ve also gone to them for advice and tapped into their years of experience. Nothing is too hard or too much trouble.”
Media placement made easy
Whether you’re an independent buyer or a creative or media agency, we can help you to mitigate your risk and deliver a seamless experience to your clients.
Ready to discover the ease and simplicity of our integrated media management? Create an MPS agency account by emailing support@mediaplacement.com.au or call us on 1300 729 619.